Privacy policy
2.1 Introduction
Smart Fit Lab respects the information customers provide while browsing, purchasing, communicating with customer service, or requesting assistance.
This Privacy Policy explains how TGH BENEFIT CONSULTANTS LLC may collect, use, disclose, retain, and protect information in connection with https://www.smartfitlab.website/.
Our store sells household bathroom organization products, including hair dryer holders, curling iron storage racks, and toilet paper storage boxes.
2.2 Information We May Collect
Depending on how you use the website, we may collect information such as:
- Name.
- Billing address.
- Shipping address.
- Email address.
- Telephone number, if supplied or required.
- Order details.
- Product selections.
- Payment status.
- Return and refund information.
- Customer-service correspondence.
- Information submitted through website forms.
Customers should avoid including unnecessary sensitive personal information in ordinary customer-service emails.
2.3 Transaction Information
When you purchase a product, we may maintain information relating to the transaction, including:
- Order number.
- Products purchased.
- Quantity.
- Order amount.
- Shipping destination.
- Payment status.
- Order date.
- Shipment information.
- Refund records.
- Return records.
Payment credentials may be handled by third-party payment providers rather than being directly stored by Smart Fit Lab.
2.4 Automatically Collected Technical Information
When visitors access our website, technical information may be collected automatically by our website infrastructure or service providers.
This may include:
- IP address.
- Browser type.
- Device type.
- Operating system.
- Pages visited.
- Referring website.
- Session information.
- Website interaction information.
- Cookie identifiers.
- Security and diagnostic information.
This information may help us understand website performance, identify technical problems, improve navigation, and protect our website.
2.5 Cookies and Similar Technologies
The website may use cookies and similar technologies for purposes such as:
- Maintaining shopping-cart functionality.
- Supporting checkout.
- Remembering preferences.
- Website security.
- Analytics.
- Performance monitoring.
- Understanding visitor activity.
- Measuring marketing performance where applicable.
Visitors may manage cookies through browser settings and, where available, website preference controls.
Disabling certain cookies may interfere with shopping-cart, checkout, or other website functionality.
2.6 How We Use Information
We may use information for legitimate business purposes, including:
Order Fulfillment
To process purchases, confirm transactions, prepare products, arrange delivery, and communicate order status.
Customer Support
To answer questions, investigate complaints, process returns, and address damaged or incorrect merchandise.
Website Administration
To operate, maintain, troubleshoot, and improve the website.
Fraud and Security
To identify suspicious activity, protect accounts and systems, and prevent unauthorized transactions.
Business Records
To maintain accounting, tax, transaction, and other records required for legitimate business operations.
Legal Compliance
To comply with applicable laws, regulations, court orders, governmental requests, or other legal obligations.
Communications
To send transactional messages and, where legally permitted, promotional communications.
2.7 Information Sharing
We may disclose information to service providers that help us operate the online store.
These may include:
- E-commerce platform providers.
- Payment processors.
- Shipping carriers.
- Fulfillment providers.
- Website hosting providers.
- Technical support companies.
- Security and fraud-prevention providers.
- Analytics providers.
- Customer-service platforms.
- Professional advisers.
We seek to provide service providers with only the information reasonably necessary for the applicable business purpose.
2.8 Business Transactions
If TGH BENEFIT CONSULTANTS LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, customer information may be transferred as part of that transaction when permitted by applicable law.
2.9 Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, alteration, destruction, or disclosure.
Florida Statutes §501.171 establishes requirements concerning the security of confidential personal information and applicable breach-notification obligations.
No internet-based system can be guaranteed to be completely secure. Accordingly, while we work to protect information, we cannot promise absolute security.
If an incident occurs that triggers a legal notification requirement, we will respond in accordance with applicable law.
2.10 Data Retention
We may retain personal information for as long as reasonably necessary for:
- Order processing.
- Customer support.
- Returns and refunds.
- Accounting and tax requirements.
- Fraud prevention.
- Dispute resolution.
- Legal compliance.
- Protection of legitimate business interests.
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal retention requirements.
2.11 Florida Privacy Framework
Florida's 2026 statutory framework includes Chapter 501, Part V, Data Privacy and Security, which addresses privacy and data-security requirements.
The application of particular Florida privacy rights depends on statutory definitions, thresholds, exemptions, the nature of the business, and the circumstances of the consumer and processing activity.
Where applicable law provides a consumer with privacy rights, we will handle qualifying requests according to the applicable legal requirements.
2.12 Privacy Requests
For privacy-related inquiries, contact:
Please use the subject line:
Privacy Request
Depending on the nature of the request, we may need to verify the requester's identity before providing, correcting, or deleting information.
2.13 Marketing Communications
Where permitted by law, we may send promotional communications concerning products, offers, or website updates.
Customers may opt out of marketing emails by using the unsubscribe mechanism included in the communication.
Opting out of marketing communications does not necessarily stop essential transactional messages such as order confirmations, shipping notices, refund notifications, or customer-service responses.
2.14 Third-Party Websites
Our website may contain links to third-party websites or services.
Those third parties may have independent privacy policies and data practices. Smart Fit Lab does not control every external website and encourages customers to review applicable third-party privacy notices.
2.15 Changes to This Privacy Policy
We may update this Privacy Policy when our website, business operations, technologies, service providers, or legal obligations change.
The revised policy will be posted on the website with an updated effective date.
2.16 Privacy Contact
TGH BENEFIT CONSULTANTS LLC
Attn: Jorenzo Jerrell Lewis
2924 Duck Hollow Lane
Green Cove Springs, FL 32043
United States
Email: [email protected]