Contact information

5.1 Customer Support

At Smart Fit Lab, we understand that customers may have questions before purchasing as well as after an order has been placed.

Our customer service contact is available for product inquiries, order concerns, shipping questions, return requests, privacy matters, and formal correspondence.

5.2 Business Information

Website: https://www.smartfitlab.website/

Store: Smart Fit Lab

Legal Business Name: TGH BENEFIT CONSULTANTS LLC

Business Address:
2924 Duck Hollow Lane
Green Cove Springs, FL 32043
United States

Return Address:
2924 Duck Hollow Lane
Green Cove Springs, FL 32043
United States

Contact Person:
Jorenzo Jerrell Lewis

Customer Service Email:
[email protected]

5.3 Products Covered by Customer Support

Customer inquiries may relate to:

  • Hair dryer holders.
  • Curling iron storage racks.
  • Toilet paper storage boxes.
  • Bathroom organization products.
  • Product dimensions.
  • Installation questions.
  • Order status.
  • Shipping.
  • Tracking.
  • Damaged merchandise.
  • Incorrect merchandise.
  • Returns.
  • Refunds.
  • Exchanges.
  • Privacy.
  • Website functionality.

5.4 Information to Include in Order Inquiries

For an order-specific inquiry, customers should provide:

  • Name.
  • Order number.
  • Email used at checkout.
  • Product name.
  • Description of the issue.
  • Photographs where appropriate.

Providing this information helps us locate the relevant transaction and provide a more efficient response.

5.5 Return and Refund Contact

For return-related requests, customers may use the subject:

Return Request

Please include the order number and reason for the request.

5.6 Shipping Contact

For delivery or tracking issues, customers may use:

Shipping Inquiry

Please include the order number and tracking information if available.

5.7 Privacy Contact

For questions concerning personal information, please use:

Privacy Request

Email:

[email protected]

We may request reasonable identity verification for privacy requests involving access, correction, or deletion of personal information.

5.8 Formal Business Correspondence

Formal correspondence may be addressed to:

TGH BENEFIT CONSULTANTS LLC
Attn: Jorenzo Jerrell Lewis
2924 Duck Hollow Lane
Green Cove Springs, FL 32043
United States

Email: [email protected]